contact & support
We are committed to making this process as smooth and easy as possible for you. Your event manager, Emily Brinley, is always available for questions and will maintain contact with you throughout the entire process. Feel free to reach out at any time! Your photographer and videographer will also be in touch (within 2 weeks of booking). They will set up a phone call with you to get to know you, learn what's important to you, and go over the details of your big day.
We have built an amazing team of wedding photographers and videographers that are all extremely professional and trained to deliver a high quality product. Every lighting, location, climate, and client is different. While variation always exists, we have all worked hard to develop a consistent style so you can rest assured that every member of our team will deliver quality content.
We love the fresh look of trendy imagery, but also see the importance of keeping a timeless, classic look that you will love for years to come. So our team combines the best of both of these in our unique and beautiful style of photography and videography. The photos and videos on our website reflect this. We are excited to accommodate your special requests regarding style, but we will capture your special day consistent with our style. We advise against referring our team to the specific work of others, as it hinders our creative process.
We are so excited to be a part of your special day! We will work with you to determine what you would like captured and the best timeline to accommodate that. We are happy to capture any part of your day (getting ready, first look, ceremony, bridal party, family, reception). This is your day, and we are committed to giving you the coverage you need. Your photographer and videographer will go over the timeline of your day with you so that everyone is on the same page. You can add extra hours at any point before the wedding day for $150 per hour for each team member.
If it works out best for you to give us a break on your wedding day, that break won't count towards the coverage time of your package. For example, if your package includes 4.5 hours, the photographer and videographer could be there from 4:00-9:30 and take an hour break during dinner. (1 hour is the maximum break time.) This break may be substituted by a meal provided if you would rather have your coverage continue straight through.
Tolman Media was the best to work with! From the moment we got our engagements back, we were SO impressed! They helped us feel at ease and really listened to what we wanted.
The quality of their work is amazing and really captured what we were looking for. Thank you for the memories we will forever cherish!
Your photographer will work with you to find a great location for your engagement session. Your engagement session is subject to travel fees independent of the wedding day travel fees.
Punctuality & Duration
The engagement session includes 1.5 hours of photography. Your time is extremely valuable to us, and we want to give you the best product possible. Time and light are very valuable assets. Make sure you are ready to go at your location by the time you have scheduled with your photographer. An overtime charge of $150 per hour may be assessed if you are late to your shoot, and your shoot goes over time. Our team members cannot guarantee their availability for overtime. This also applies to wedding day. You will receive 100-150 fully-edited photos ready for digital download. Full printing rights included.
You may add on an engagement session to any of our packages for $350.
A non-refundable retainer is due to reserve your date. This can be done in one of two ways. You may pay 50% at the time of booking and 50% the week of the wedding. Or you may pay 15% at the time of booking and divide the remaining balance into even monthly payments until the wedding day. When you are ready to book, we will send a contract and an invoice via email. The contract can be signed digitally, and the invoice can be paid online with a credit or debit card. You will also have the option of setting up automatic payments if you'd like.
If our team has to travel more than 25 miles to your wedding location, a travel fee may be assessed. We will evaluate each venue and inform you of the travel fee. It will be discussed upfront and included in your contracted price.
If you need to change your date for any reason, there is no fee. However, please reach out first to make sure we are available on your new date. If you have to cancel all-together, the deposit is non-refundable.
Tolman Media is insured with Auto-Owner's Insurance Company in general liability coverage ($2,000,000 policy). If your venue requires proof of insurance, we are happy to provide it.
Inclusivity & Safe Environment
We love capturing memories of all couples. We strongly disagree with any group or organization which discriminates on matters of race, color, religion, sex, national origin, ancestry, disability, marital, family, pregnancy status, sexual orientation, gender identity, gender expression, veteran or citizenship status and any other characteristics which currently feel hate from others or groups. We also ask that our team members are afforded respect and a safe work environment - any behavior that compromises the safety or well-being of our team members or constitutes a hostile work environment (including, but not limited to, unwelcome sexual advances and verbal or physical conduct of a sexual nature) will not be tolerated.
Speeches & Vows
We would love to capture the audio for your speeches and vows, if that is something you would like included in your video. There is no additional fee for this! Your final video will be between 6-10 minutes (depending on your package and the length of the songs you choose). If you would like longer clips of your vows and speeches included between your highlight clips, that is no problem at all, just let us know! We will work with you ahead of time to determine if there will be an extra fee for the longer video.
We want this to be YOUR video, so we allow you to choose the music. Copyright laws are very strict regarding the use of music in wedding videos, so we have two subscriptions to music sites from which you may select your songs. You don't need to download anything, just let us know what you decide!
This is where you will find most of the mainstream songs. If there is a pink "P" next to the song, there will be an additional $35 charge. If you choose one of those songs for your video, we will add the $35 to your final bill.
There are some great instrumental songs on this site.
Lots of variety here.
If you would like aerial shots of your venue on the day of the wedding, we are happy to provide that for you! We do not fly our drones indoors. Because of the licensing and equipment involved, there will be an extra fee of $150.
Our wedding packages include fully-edited photos and videos. We also offer one complimentary re-edit. If you feel like something needs minor changes, please send an email with your requests to your event manager at firstname.lastname@example.org. After your complimentary re-edit, additional edits may be done but will be subject to a $75 fee. All edits must be made within 2 weeks of the package being sent.
Choosing Tolman Media was the best thing we could have done for our wedding video! Working with the team was like hanging out because it was so personable & easy going!
They were also so FAST! We had our video back much faster than we imagined!! 5/5 recommend!
Your final, fully-edited video will be sent to you via email within 30 business days, although much content is generally delivered sooner. The video will be available to download from pCloud (cloud storage service). This allows you to easily share it with anyone you want. Please download your media as soon as you receive it, as we will only host it for 30 days. Raw footage will also be available (free of charge) to download.
Your final, fully-edited photos will be sent to you via email within 30 business days, although much content is delivered much sooner. Your photos will be available for viewing and download via Pixieset. You will receive a link to your album that will allow you to scroll through the different sessions with ease. Pixieset will allow anyone with the link to download all photos in full resolution. Raw photos will also be available (free of charge) to download.
We never put any watermarks on our photos. You will reserve all printing rights! The only rights we retain are creative rights to use these photos in our portfolios, both online and offline.
We absolutely love getting tagged when you post our photos & videos, so please tag us!
instagram: @tolman.media facebook: @TolmanMediaWeddings
You are welcome to upload your photos and video directly to facebook or instagram as long as there aren't any copyrighted songs. In addition, we will upload your video to Vimeo and give you a shareable link that you can use to post on Facebook.
I booked a wedding videographer through Tolman Media for my super close friend as a gift because I was really impressed with the price and quality and thought...why not? I am SO HAPPY I did and so is my friend.
We were surprised with the professionalism and loved Daniel, the videographer. He was really funny and his work was amazing! The turnaround time was impeccable, so fast and amazing quality. Nothing like it in the wedding industry. I'd recommend their services to anyone!
Tolman Media did a perfect job taking our photos and videos! They were so helpful finding the best location, and they made it a fun and comfortable experience!
They listened to all of our ideas and also brought plenty of their own to each shoot! We're so happy with how everything turned out and receive many compliments on them!